FAQs

1. Can I print out my custom-designed poster on my printer?
   
   No, our in-house staff of professional graphic designers will create your poster according to the specifications you chose while on our web site. We will print your poster out on large 17" x 22" poster paper and ship it unfolded and uncreased in a heavy-duty, crush-resistant mailing tube.
   
   
2. How do I incorporate my company logo into the poster I'm going to design on your web site?
   
   Once you've chosen which poster you want to customize, simply click on the "Add Your Image" tab. Then, click the "Browse" button, locate the image of your company logo on your computer or network and click the "Upload" button to add the logo to the poster. You can then position the logo manually or re-size the logo to fit your exact specifications.
   
   
3. After I've designed a custom sign, how do I print it onto the adhesive-backed paper I received from Clement?
   
   When you're satisfied with the way your sign looks on-screen, click the PRINT SIGN button at the bottom of the page. This launches Adobe Reader in a new window and displays your sign text without the header (ie, Danger, Caution, Notice, Warning). Load the appropriate adhesive-backed sign paper into your printer and click the "printer" icon at the top of the page.
   
   
4. When I choose a poster to customize, it loads on the next page, but the image looks extremely fuzzy or completely blacked out. How can I fix this?
   
   In Windows, click on START, choose SETTINGS, choose CONTROL PANEL, choose DISPLAY, and in the "Display Properties" box that opens, choose the SETTINGS tab. Make sure in the COLORS drop-down menu, you are at least using HIGH COLOR (16 BIT).
   
   
5. When I choose a poster to customize, the next page loads but doesn't display anything. How can I fix this?
   Make sure you're viewing our web site with the following:
   1. Windows 95/98/2000/ME/NT/XP or Mac OS X
   2. Internet Explorer 5.0+ or Netscape Navigator 7.1+
   3. Javascript, Cookies, and Cascading Style Sheets should all be Enabled
   
   
   
6. My question is not covered by this FAQ list. What can I do?
   
   Email us at customerservice@clement.com and let us know what kind of problem you are having, what browser and operating system you are using, and we'll help you out.